Monitoring and Assessment Framework for the EIP on Active and Healthy Ageing

User support

A key part of MAFEIP’s user utilization is to ensure that the users can understand the tool and are able to use it without any difficulty. To this end, adequate training support to the MAFEIP User Community will be provided by using a variety of techniques and channels, in order to reach different user types and different user experience levels.

  • MAFEIP Users’ Guide Manual: This document is developed to help users work with the tool easily and efficiently.
  • Data Collection Codebook: This document summarizes the main input parameters required to populate the MAFEIP tool.
  • Other supporting materials currently being developed include informative videos, flyers and presentations.
  • A help desk will be established to answer user questions. Based on them, a Frequently Asked Questions (FAQ) document will be set up and continuously maintained.


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